Privacy Policy

At Ace Marbles & Granite, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or interact with us for Italian marble and granite inquiries, purchases, or services.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information only when it is genuinely required to serve you better.

a) Personal Information

When you contact us, request a quote, or visit our showroom, we may collect:

    • Full Name

    • Phone Number

    • Email Address

    • Project Location / City

    • Product inquiries (Italian marble, granite, slabs, tiles, etc.)

b) Non-Personal Information

Collected automatically for website performance and security:

    • IP address

    • Browser type & device information

    • Pages visited and time spent

    • Referring URLs

This helps us improve user experience and website performance.

2. How We Use Your Information

We use your information strictly for legitimate business purposes, including:

    • Responding to inquiries and quotations

    • Providing marble & granite product details

    • Order processing and customer support

    • Improving website performance and services

    • Marketing communication (only if opted in)

We do not sell, rent, or trade your personal data to third parties.

3. Cookies & Tracking Technologies

Our website uses cookies to:

    • Improve website speed and functionality

    • Analyze user behavior via tools like Google Analytics

    • Enhance browsing experience

You can disable cookies anytime through your browser settings.

4. Data Security & Protection

We follow industry-standard security practices to protect your data, including:

    • Secure hosting environments

    • Limited internal access to personal data

    • Regular monitoring against unauthorized access

While no online system is 100% secure, we take all reasonable steps to protect your information.

5. Third-Party Services

We may use trusted third-party tools for:

    • Website analytics

    • Hosting services

    • CRM or communication tools

These partners are bound by confidentiality and data protection obligations.

6. User Rights & Control

You have the right to:

    • Request access to your personal data

    • Ask for corrections or updates

    • Request deletion of your data

    • Withdraw consent for marketing communications

To exercise your rights, contact us using the details below.

7. Children’s Privacy

    • Our website and services are intended for business and residential customers.
    • We do not knowingly collect data from individuals under the age of 18.

8. External Website Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

    • Legal changes

    • Business updates

    • Technology improvements

Any changes will be posted on this page with the updated date.