1. Introduction

Welcome to Ace Marbles & Granites (“Company”, “we”, “our”, or “us”). At Ace Marbles & Granites, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or interact with our services.

As a trusted marble supplier in Kolkata, granite showroom, quartz stone supplier, and natural stone company, we value transparency and responsible data practices.

By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect personal and non-personal information from users in several ways, including when you visit our website, fill out a contact form, request a quotation, or communicate with us directly.

Personal Information

We may collect the following details:

• Full Name
• Phone Number
• Email Address
• Address or Location Information
• Inquiry or Project Details
• Information submitted through contact forms or quotation request forms

Non-Personal Information

We may also automatically collect:

• IP Address
• Browser Type and Version
• Device Information
• Pages Visited
• Website Usage Data
• Referral Sources
• Cookies and Analytics Data

3. How We Use Your Information

The information collected may be used for the following purposes:

• Responding to inquiries and customer requests
• Providing quotations for marble, granite, quartz, and natural stone products
• Offering customer support and assistance
• Improving website functionality and user experience
• Sending updates, promotional messages, or marketing communications
• Analyzing website traffic and visitor behavior
• Maintaining business records and internal administration

We only use your information for legitimate business purposes related to the services offered by Ace Marbles & Granites.

4. Cookies Policy

Our website may use cookies and similar tracking technologies to improve browsing experience and analyze website performance.

Cookies help us:

• Understand user preferences
• Measure website traffic
• Improve website speed and functionality
• Provide relevant content and advertisements

Users may choose to disable cookies through their browser settings. However, certain parts of the website may not function properly if cookies are disabled.

5. Google Analytics and Third-Party Tools

We may use third-party services such as:

• Google Analytics
• Google Ads
• Meta/Facebook Pixel
• WhatsApp Chat Integration
• Contact Form Plugins
• Email Marketing Tools

These tools may collect information such as:

• IP Address
• Device Information
• Browsing Behavior
• Website Interaction Data

Google Analytics helps us understand how visitors use our website so we can improve our services as a leading granite showroom and quartz stone supplier in Kolkata.

Third-party providers may process data according to their own privacy policies. We encourage users to review those policies separately.

6. Data Protection and Security

We implement reasonable technical and organizational security measures to protect your personal information against:

• Unauthorized access
• Misuse
• Disclosure
• Alteration
• Loss or destruction

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Information Sharing Policy

Ace Marbles & Granites does not sell, rent, or trade users’ personal information to third parties.

We may share information only in the following situations:

• With trusted service providers assisting in website operations
• When required by law or government authorities
• To protect legal rights, safety, or prevent fraud

Any third-party service providers are expected to maintain confidentiality and data security standards.

8. Third-Party Links Disclaimer

Our website may contain links to external websites or third-party platforms. We are not responsible for:

• Content on third-party websites
• Privacy practices of external websites
• Data collection methods of third parties

Users are encouraged to review the privacy policies of any external sites they visit.

9. User Rights Regarding Personal Data

Depending on applicable laws, users may have the right to:

• Access personal information
• Request correction of inaccurate data
• Request deletion of personal information
• Withdraw consent for marketing communications
• Object to certain forms of data processing

To exercise these rights, users may contact us using the details provided below.

10. Data Retention Policy

We retain personal information only for as long as necessary to:

• Fulfill inquiry or service requests
• Comply with legal obligations
• Resolve disputes
• Maintain business records

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

11. Children’s Privacy

Our website and services are not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that information from a child has been collected without parental consent, we will take appropriate steps to remove such data promptly.

12. Compliance with Applicable Laws

This Privacy Policy is designed in accordance with applicable Indian privacy and data protection laws, including relevant provisions under the Information Technology Act, 2000 and related rules.

Where applicable, we also follow basic principles aligned with the General Data Protection Regulation (GDPR), including:

• Transparency
• Data Minimization
• Purpose Limitation
• Security of Personal Data

13. Policy Updates

We may update or modify this Privacy Policy from time to time to reflect:

• Changes in legal requirements
• Website updates
• Service improvements
• Business practices

Any updates will be posted on this page with a revised “Last Updated” date.

Users are encouraged to review this page periodically.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Address: 407, 4th Floor, Krishna Building, AJC Bose Road, Beck Bagan, Ballygunge, Kolkata, West Bengal 700017

Email:
info@acemarbles.com

Phone:
80508 85500

Website:
https://acemarbles.com

Thank you for trusting Ace Marbles & Granites, your reliable marble supplier in Kolkata, premium granite showroom, trusted quartz stone supplier, and experienced natural stone company.