1. Introduction

At Ace Marbles & Granites, we appreciate your trust and are dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with us regarding Italian marble and granite inquiries, purchases, or services.

By using our website, you agree to the practices outlined in this policy.

2. Information We Collect

We collect information only when it is necessary to serve you better.

a) Personal Information

When you contact us, request a quote, or visit our showroom, we may collect:

• Full Name
• Phone Number
• Email Address
• Project Location / City
• Product inquiries (Italian marble, granite, slabs, tiles, etc.)

b) Non-Personal Information

This information is collected automatically for website performance and security:

• IP address
• Browser type and device information
• Pages visited and time spent
• Referring URLs

This helps us improve user experience and website performance.

3. How We Use Your Information

We use your information only for valid business purposes, such as:

• Responding to inquiries and quotes
• Providing details about marble and granite products
• Processing orders and offering customer support
• Improving website performance and services
• Sending marketing communication (only if you opt in)

We do not sell, rent, or share your personal data with third parties.

4. Cookies and Tracking Technologies

Our website uses cookies to:

• Improve website speed and functionality
• Analyze user behavior with tools like Google Analytics
• Enhance the browsing experience

You can disable cookies at any time through your browser settings.

5. Data Security and Protection

We follow standard security practices to safeguard your data, including:

• Secure hosting environments
• Limited internal access to personal data
• Regular monitoring for unauthorized access

While no online system is completely secure, we take reasonable steps to protect your information.

6. Third-Party Services

We may use trusted third-party tools for:

• Website analytics
• Hosting services
• CRM or communication tools

These partners are required to follow confidentiality and data protection obligations.

7. User Rights and Control

You have the right to:

• Request access to your personal data
• Ask for corrections or updates
• Request deletion of your data
• Withdraw consent for marketing communications

To exercise your rights, please contact us using the information below.

8. Children’s Privacy

Our website and services are intended for business and residential customers. We do not knowingly collect data from individuals under the age of 18.

9. External Website Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Legal changes
• Business updates
• Technology improvements

Any changes will be posted on this page with the updated date.

Contact Information

Ace Marbles & Granites
Email: acemarblemart@gmail.com
Phone: +91 98210 17055